Thanks for taking the time to read through our policies. Here’s where you’ll find information about our terms, policies and how we handle your data.
Thanks for using Optimum Pay group – we’re happy you’re here.
Please take your time and read through the below Terms and Conditions carefully. When using our website, you must agree to all of the below terms, which we may change at any time. In agreeing with these terms, you will be forming a legal agreement between you and Optimum Pay. If you do not agree to these terms, you must not use our site.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, some information may become out of date over time. The information may be changed at any time. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
Using the material on our website.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may read, view, print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Nothing contained in this website should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of Optimum Pay Group Limited and its affiliates or any third party.
Use of unsolicited information.
Any content you upload to our site is deemed to be non-confidential and non-proprietary, and we shall have no obligation of any kind with respect to such information. We shall be free to use this information for any purpose we deem appropriate, including reproduction and publication, and may use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including commercial purposes, without paying users for the right to do so.
Limitation of liability.
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Subject to the above paragraph, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
Which country's laws apply to any disputes?
What are cookies?
A cookie is a file containing a string of letters and numbers stored in your browser, which gives you a unique identity online. You can think of cookies like a stamp. Each time you visit our site, you’ll get a stamp which will tell us the pages you’ve visited, how long you’ve spent on the site and what you’ve done. This information allows us to distinguish you from other users on the site and provide personalised content and improve your experience on our site.
What do cookies contain?
Typically, cookies don’t contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users
returning to a website.
Essential Website Cookies
These cookies are necessary as ensure both our core website and security features are functioning correctly. Whilst you can block or delete these cookies in your settings, these cookies are essential to deliver our website without impacting its usability and functions.
Analytical Website Cookies
We use tools, such as Google Analytics, to collect statistical information that helps us to understand how effective our marketing campaigns are and provide insights into how to enhance your customer journey. This information could include things such as website visits, time spend on pages and links followed by users.
Targeting and Advertising Website Cookies
These cookies allow us to the recognise areas of our website you have interacted with and perform functions such as stopping the same ad from reappearing, selected ads based on your interested and ensuring our adverts are properly displayed. This is to ensure you have a more personalised experience on our website.
Third Party Cookies
We don’t use any third party cookies.
It’s within your rights to decide how you want to handle cookies on any website you visit.
You can choose whether to accept or reject cookies and can update your preferences at any time in your browser. If you choose to reject cookies, you can still use our website, but some areas may not function correctly and may be restricted.
Changing your preferences varies from browser to browser:
You can delete cookies already stored on your computer by heading to your browser and following the steps below:
At Optimum Pay Group, we’re serious about protecting your data. The below policy explains how we collect and use your personal information, your rights and who we are.
Collecting your data.
When you visit our website and use our services, we may collect, store and use the following kinds of personal information:
Using your data.
There are many ways in which we can use your personal information in connection with any events, sales and marketing activities.
Disclosing personal information.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, or member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy:
We would like to pass your contact information (name, address and email address) to our sister companies (Trinity Create Ltd, Optimum Pay Group Ltd and White Lion Cheshire Ltd). They would like to use that information to send information to you about carefully selected products and services which we think may be of interest to you. You will be given the opportunity to opt in to having your information shared in this way for marketing purpose when we collect that information from you.
International data transfers.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. These countries may include those which do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information outlined above.
Retaining personal information.
This section outlines our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Security of Your Personal Information
Third Party Websites.
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
This website is owned and operated by Optimum Pay Group Limited. We are registered in England and Wales under registration number 11864097, and our registered office is at Gawsworth House, Crewe Business Park, First Floor, Crewe, Cheshire, England, CW1 6XB.
You can contact us by writing to the business address given above, by using our website contact form, by email to firstname.lastname@example.org or by telephone on +44 (0)20 3962 4212.
Who are Optimum Pay Group?
Optimum Pay Group was founded in response to a gap in the market for a reliable, compliant and simple payroll solution for businesses. Although our main focus has been providing Umbrella solutions to contractors and temporary workers, we also offer CIS, PAYE and Accounting services.
Do you offer global payroll?
Yes! Our global division is rapidly expanding, and we currently operate in over 100 countries worldwide.
Why should I choose Optimum Pay?
We believe payroll should be simple and compliant. We listen to what you need and tailor our solutions to fit around you and/or your business. We don’t cut corners and are always 100% transparent with you whilst ensuring 100% transparency with HMRC regulations.
What are the benefits of outsourcing payroll?
Simply put, our services are there to make your life easier. Whether that’s freeing up more of your time to focus on driving growth for your business or saving you money on software and hiring an in-house team. You can also rely on us to have the latest knowledge on financial and payroll legislation, so you don’t have to.
How do payroll companies work?
That very much depends on on your needs. We discuss your needs and goals so that we can tailor our solutions to meet your needs, whether that’s Umbrella, PAYE, CIS or just advice. We can do anything from taking full control of your payroll, or just providing payslips.
What is an Umbrella Company and how will it work for me?
An umbrella company is the simplest way for contractors to get paid. With our Umbrella services, we work alongside your recruitment agency as their payroll provider and you will become our employee. Your recruitment agency will purely be there to help you find your next assignment.
What happens if I want to leave Optimum Pay?
We’ll always be sad to see you go, but if you find a permanent job or decide Optimum Pay is not for you, just send a written confirmation to email@example.com We will then issue you a P45 that you can show to your new Employer, which shows all the Tax you have paid during your employment with us.
What if my personal details change?
Please advise your recruitment agency and contact our Admin and Payroll team should any of your personal details change such as address, name, bank account.
This below policy sets out Optimum Pay Group’s approach to equality and diversity. We are committed to promoting equality and diversity and promoting a culture that actively values difference and recognises that people from different backgrounds and experiences can bring valuable insights to the workplace and enhance the way we work.
Our aim is to be an inclusive organisation, committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees, and to pro-actively tackling and eliminating discrimination.
Equality and Diversity at Optimum Pay Group
We consider that equality means breaking down barriers, eliminating discrimination and ensuring equal opportunities and access for all groups both in employment, and to goods and services.
We consider diversity to mean celebrating difference and valuing everyone. Each person is an individual with visible and non-visible differences and by respecting this everyone can feel valued for their contributions which is beneficial not only for the individual but for the Company too.
We acknowledge that equality and diversity are not inter-changeable but inter-dependent. There can be no equality of opportunity if difference is not valued and harnessed.
Our commitment to this policy.
Every employee is entitled to a working environment that promotes dignity, equality and respect for all. The Company will not tolerate any acts of unlawful or unfair discrimination (including harassment) committed against an employee, contractor, job applicant or visitor because of a protected characteristic: sex; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including ethnic origin, colour, nationality and national origin); disability; sexual orientation; religion and or belief; age.
All of our employees are selected based on their aptitude and ability. Where possible, we will capture applicants’ diversity demographics as part of its recruitment processes to promote the elimination of unlawful discrimination.
Our employees undergo training and development activities from time to time, to encourage the promotion of the principles of this policy.
All promotion decisions are made on basis of merit and are not influenced by any of the protected characteristics listed above. Where appropriate, steps will be taken to identify and remove unnecessary or unjustifiable barriers to promotion.
The benefits, terms and conditions of employment and facilities available to Optimum Pay Group employees are reviewed on a regular basis to ensure that access is not restricted by unlawful means and to provide appropriate conditions to meet the special needs of disadvantaged or under-represented groups.
Copyright © Optimum Pay Group 2020, all rights reserved. Registered in England and Wales with number 10784179, registered office at Gawsworth House, Crewe Business Park, Crewe, Cheshire, United Kingdom, CW1 6XB. Privacy and Terms.